Privacy Policy | entrelinks

Privacy Policy

Last updated: June 1, 2025 entrelinks, Inc. (“entrelinks”, “we”, “us”, or “our”) operates the website entrelinks.com and the entrelinks payment and marketplace platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

Information You Provide

  • Account registration information: name, email address, username, and password
  • Payment information: bank account or debit card details processed and stored by our payment processor Stripe — we do not store full payment credentials
  • Profile information: profile photo, bio, social media handles, and linked platform accounts
  • Transaction data: details of payments sent and received through the Service
  • Communications: messages you send to our support team

Information Collected Automatically

  • Device and browser information: IP address, browser type, operating system
  • Usage data: pages visited, features used, time spent on the Service
  • Cookie data: session identifiers, preferences, and analytics cookies

How We Use Your Information

  • To provide, maintain, and improve the Service
  • To process payments and prevent fraud
  • To send transactional emails (receipts, payout confirmations, security alerts)
  • To send marketing communications (with your consent, and you may opt out at any time)
  • To comply with legal obligations
  • To resolve disputes and enforce our Terms of Service

Sharing Your Information

We do not sell your personal information. We share your information only in the following circumstances:

  • With Stripe, our payment processor, to process transactions
  • With service providers who help us operate the platform (hosting, analytics, email delivery)
  • With law enforcement or regulatory bodies when required by law
  • In connection with a merger, acquisition, or sale of assets, with notice to you

Data Retention

We retain your account data for as long as your account is active. Transaction records are retained for 7 years as required by financial regulations. You may request deletion of your account and personal data at any time by contacting support@entrelinks.com.

Your Rights

  • Access: request a copy of the personal data we hold about you
  • Correction: request correction of inaccurate or incomplete data
  • Deletion: request deletion of your personal data (subject to legal retention requirements)
  • Portability: request your data in a machine-readable format
  • Opt-out: unsubscribe from marketing emails at any time using the link in any email

Contact Us

For privacy-related requests, email: privacy@entrelinks.com entrelinks, Inc., 123 Commerce Street, San Francisco, CA 94105